Storage Frequently Asked Questions


To make the storage process as quick and easy as possible for you, we’ve compiled a list of frequently asked questions.


Need further help? Send us your question or speak to a member of our store team who will happily assist you.


Frequently asked questions

How much does storage cost?

The cost of storage depends on several factors, including the size of the unit you require and the length of time you need to store your belongings. To get an accurate quote, we recommend getting in touch with one of our friendly store teams.

What is storage?

Storage is the process of securely storing your belongings in a dedicated storage space. Our state-of-the-art facilities are equipped with advanced security features to ensure that your items are always protected.

Why do people use storage?

There are a few reasons why people use storage, including decluttering their homes, renovating their properties, furniture storage, student storage, or when they go travelling. Storage can also be a great solution for businesses who need to free up some extra space and need to store documents or business stock.

Will my belongings be secure?

Yes, all of our storage facilities are equipped with advanced security features, including 24/7 CCTV surveillance, individually alarmed units, and digital access control. Security is our top priority, so you can rest assured that whatever you choose to store with us will be safe.

How does storage work?

Getting started with storage is easy. Simply get in touch with a member of one of our friendly teams to request a quote and reserve your unit, or you can get a free quote online. Once the paperwork has been completed and you have selected your ideal storage unit, you can start storing your belongings in the unit right away.

What can't I store?

There are a few items which you cannot store, including flammable or hazardous materials, perishable foodstuffs or plants, and illegal substances. For more information on what can and can’t be stored, please get in touch with one of our friendly store teams.

How long can I store for?

You can store your belongings for as long or as short a period as you wish. Whether you need to store for a few weeks or a few months, we can accommodate your requirements.

Do I need my own padlock?

Yes, you will need a cylinder lock to secure your unit but don’t worry – you can purchase one when you move in.

When can I access my belongings?

Our standard access hours are 9.00am to 5.30pm Monday to Saturday. However, extended access hours are available in our facilities with our Additional Services Packs so that you can access your belongings when it is convenient for you.

Do you offer storage for businesses?

Yes, we offer a range of business storage solutions to suit your needs. Whether you need to store extra stock, equipment, or documents, we’ll have a storage solution for you.

How do I find the right storage unit for me?

You can use our online storage unit size estimator to find the best storage solution for you. You simply input what you need to store with us, and the size estimator will recommend the most suitable size of unit. Alternatively, you can get in touch with a member of one of our friendly store teams, and they will be pleased to advise you.


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    If you have any more questions about our services – or storage in general – please don’t hesitate to get in touch with us and we’ll be happy to help.


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